If you have any questions regarding our cancellation policy you may call us or email us:
You can cancel service with us at any time by emailing us your request to cancel. Please send your email from an email address that corresponds with the website. For example: if you are cancelling the website mortgage.com, you should send us an email from email@example.com. The email should also come from the person who setup the account or a principle of the company. If we don’t recognize the email, we will contact an owner or principle to confirm the cancellation. If you don’t have access to an email address that corresponds with the website you are cancelling, please send us an email from a different address and confirm cancellation with a phone call. If you call us first to cancel, we will ask you at that time to send us an email confirming your request. Once we receive your request to cancel, we will send you a confirmation email back saying that we received your email and will take care of it for you. If you don’t receive an email from us confirming your cancellation, please call us as we might not have received your request to cancel service. If you cancel during normal business hours and within 24 hours of your next billing cycle you will not be billed for the next month.